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Read moreAbout Nice Guy Auto & Transmission
Honest Repairs. Clear Explanations. Community First.
Nice Guy Auto & Transmission was founded by Jason Lucena, a seasoned automotive professional with over 22 years of hands-on industry experience. Jason's journey began early, he graduated from Tidewater Tech at just 17 years old, driven by a passion for cars and a commitment to doing things the right way.

Jason started his career specializing in transmissions, mastering one of the most complex areas of automotive repair. As his experience grew, so did his vision. What began as a transmission-focused shop evolved into a full-service auto repair facility, capable of handling everything from routine maintenance to advanced diagnostics and major repairs.
In 2017, Jason opened Nice Guy Auto & Transmission with a simple but powerful goal: to positively impact the community by offering affordable, transparent, and thoroughly explained repairs.
At Nice Guy Auto, you'll never feel rushed, pressured, or confused. Jason believes customers deserve to understand what their vehicle needs and why, without jargon, upsells, or hidden costs. That philosophy is at the core of every service provided.
Why Customers Choose Nice Guy Auto
- 22+ years of professional experience
- Honest diagnostics and clear explanations
- Affordable pricing with no surprise repairs
- Transmission specialists turned full-service experts
- Locally owned and community focused
MEET THE TEAM!
What Our Customers Say
"Jason took the time to explain everything in plain English. No pressure, no upselling, just honest work at a fair price."
"You can tell Jason genuinely cares about his customers. I finally found a mechanic I trust."
"Affordable, knowledgeable, and friendly. Nice Guy Auto lives up to the name."
Our Mission
At Nice Guy Auto & Transmission, our mission is simple: deliver quality automotive repairs with integrity, transparency, and respect for every customer who walks through our doors.
Because being a "nice guy" isn't a gimmick, it's how business should be done.
Nice Guy Auto & Transmission Has An Auto Repair Service Center Near You
Come to Nice Guy Auto & Transmission for 5-star auto repair services near you. Drivers in the Norfolk area trust Nice Guy Auto & Transmission for expert auto repairs done right the first time. Turn to Nice Guy Auto & Transmission for accurate diagnostics. Get complete and thorough repairs from our professional auto repair technicians. From car AC repair to truck transmission maintenance when you come to Nice Guy Auto & Transmission you gain a partner you can trust with all your auto repair needs.
Nice Guy Auto & Transmission For Auto Repair Service That Is Always Convenient
Yes, we are near you! Choose any one of our convenient locations. Don't worry about parking, all we need are the keys and a little information. We can't repair your car online yet, but you can easily schedule your next appointment online. Need AC repair, oil change or brake services? Come to Nice Guy Auto & Transmission. No one likes the hassle of waiting around so we offer a 24/7 drop off service and towing.
Professional Beats Low Cost Every Time At Nice Guy Auto & Transmission
Anywhere in the Norfolk area you can get cheap auto repairs done based on guess work which leads to repeat visits and spending unnecessary money. The benefit of bringing your car to Nice Guy Auto & Transmission is the advantage of state of the art diagnostics and repairs done by highly trained professionals. From AC repair to brake maintenance services to transmission repair the reward for investing in pro level service is a car that performs at its best. Get the bonus of spending your time and money on the other things in life that matter to you.
"When It Comes To Auto Repair, We Get You"
At Nice Guy Auto & Transmission we thrive by focusing on the fastest, high-quality auto repairs for your car or truck. We understand your expectations and we will get you back on the road in no time at all. Never wait days for an auto repair estimate or experience the frustration of waiting days for repairs to be completed. We start with high quality standards, then add the fastest repair service turnaround times.
WHAT OUR CUSTOMERS SAY
Only shop I go to. Great service always! Would and do recommend. Angela Martin, 12/30/2025
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